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People First played a key role in that process by helping us identify critical success factors for more than 30 job titles, including roles in senior management, middle management, operations, sales and customer service.
After that initial assessment, we leveraged People First’s processes to make key internal placement decisions, putting the right people in the right jobs, aligned with our new organization design. We continue to use the insights gained through our work with People First, by applying the Job Match Patterns into our internal and external processes for recruitment, selection, promotions, succession planning, coaching, and performance management.
People First excels at crystallizing and formatting the data generated and then facilitating effective use of the information provided. Their standards for professionalism and service deserve special recognition and ensured a positive return on our investment.”
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